Displaying items by tag: business
Saturday, 17 March 2012 11:57

Systemic innovation graphic

This is a first stab at trying to illustrate the idea behind systemic innovation.Systemic innovation graphic

So many problems evolve from businesses being designed with one goal - making money - for one stakeholder group - investors. Any other beneficiaries, like vendors, communities, government and employees, are incidental and targets of cost reduction. This sets up an antagonistic relationship between stakeholders, which too often leads to counter-productive predation and belligerence.

Businesses designed collaboratively to anticipate the salient needs of all stakeholders will provide clear motivation for all participants to cooperate for joint success. Yes, it can be extremely complicated but today's communication tools and design methodologies, especially Axiomatic Design, can make it all manageable.


Wednesday, 31 August 2011 13:18

Social BPM and Social Learning

A number of companies, ranging from IBM to IbisSoft are working to integrate Business Process Modelling with Social Media. More specifically they are making their BPM tools collaborative, allowing multiple remote users to work on one model at the same time. Max Pucher wrote about these tools in his insightful blog post, Social BPM Methodology: The Triple Oxymoron. My post is a response to his expressed concern over the viability of social media in the context of formalized methodology.

Talking about social BPM is tough because shared meaning about such new topics has not settled yet. Social media, for instance, is still struggling to define itself. While many of us hope for something meaningful, others seem intent on subverting its value by whoring after large numbers of friends and followers at the expense of creating and capturing genuine value in real connections. Real value in social media comes from shared passion in facing a shared challenge. 

In the 20th century, such shared challenges were traditionally tackled by managers of a single enterprise moving employees and vendors around like chess pieces. The future though will be about networked alliances of companies and individuals nimbly adapting (reconfiguring relationships) to business conditions and opportunities.

A tweet by Umair Haque (@umairh) got me thinking about the psychology and sociology of greed. Mr. Haque is a blogger on the Harvard Business Review and author of The New Capitalist Manifesto: Building a Disruptively Better Business. His tweet was a disgusted response to an article in Rolling Stone magazine, The Real Housewives of Wall Street. The article points to increasing brazenness of Wall Street bankers as they skim off billions of dollars from U.S. federal bail out money. The appalling injustice can be summed up in the author’s description of the bail out program: "giving already stinking rich people gobs of money for no fucking reason at all."

Haque’s tweet asked, “Can someone please explain why Americans don't do anything about it?”

One response in particular hit a nerve: “A lot of people say "well, heck, in their position, I'd do the same."