Displaying items by tag: complexity

While Nicolay Worren explains that his new book is intended for MBA students and executives, one can’t escape the thought that much of the learning it offers could be useful to a much larger audience. In fact, it might even be inspiring to those confronted by the complex dynamics and ambiguity in modern business design, and hoping for tools to manage that growing complexity. After all, the book’s stated purpose is to promote approaches to organization design that are focused, current, rigorous and pragmatic. In other words, its aim is to bring science to a business where it has been lacking. Organisation Design: Re-defining Complex Systems achieves that, especially with its bold introduction of Axiomatic Design.

Wednesday, 31 August 2011 13:18

Social BPM and Social Learning

A number of companies, ranging from IBM to IbisSoft are working to integrate Business Process Modelling with Social Media. More specifically they are making their BPM tools collaborative, allowing multiple remote users to work on one model at the same time. Max Pucher wrote about these tools in his insightful blog post, Social BPM Methodology: The Triple Oxymoron. My post is a response to his expressed concern over the viability of social media in the context of formalized methodology.

Talking about social BPM is tough because shared meaning about such new topics has not settled yet. Social media, for instance, is still struggling to define itself. While many of us hope for something meaningful, others seem intent on subverting its value by whoring after large numbers of friends and followers at the expense of creating and capturing genuine value in real connections. Real value in social media comes from shared passion in facing a shared challenge. 

In the 20th century, such shared challenges were traditionally tackled by managers of a single enterprise moving employees and vendors around like chess pieces. The future though will be about networked alliances of companies and individuals nimbly adapting (reconfiguring relationships) to business conditions and opportunities.